600  General information

This group of categories includes -

610  Central government (and its agencies)
620  Library services
630  Specialist directories
640  Magazines and periodicals

(alphabetical list of organisations below)


Stop exporting waste or face prosecution, EA warns

Activities to identify illegal electronic waste exporters are being stepped up, the Environment Agency (EA) has said. The announcement came after a report revealed that about 23,000 tonnes of waste was being shipped to non-OECD countries in the Far East, the Indian sub-continent, West Africa and China, without the correct authorisation from the EA. It is vital that waste exporters know what the rules are and comply with them, the agency said, or they will face prosecution. www.edie.net/news/news_story.asp?id=9327&channel=0   

Also see Africa being turned into digital dump for West's toxic waste  26 October 2005 

Environmental Information Regulations (and Freedom of Information Act)

Before scrolling down to view companies and organisations listed below, it may be useful to know that new Environmental Information Regulations (this text written Feb 2005) oblige public authorities and companies working for them to disclose information about the impact of their activities on the environment.  Phil Michaels, Head of Legal Affairs for Friends of the Earth (FoE), speaking on You And Yours, BBC Radio 4, Friday 18 Feb 2005:  "it is similar to the Freedom of Information Act.  There are two main differences under the Environmental Information Regulations..."  : 

1   You can ask for environmental information orally  (unlike the Freedom of Information Act which requires written requests) 

2   It applies to a wider category of authorities: you now have access to information held by authorities such as utility and water companies   (The Freedom of Information Act only applies to 'classic' public authorities such as government departments and local authorities)

For additional information visit section 610 Central Government or 160 Local Government Services.


Alphabetical list of organisations

Biffa Books
BiffaWaste Services Ltd
Tel 01494 521221 Freephone 0800 307 307 Fax 01494 463368
Coronation Road, Cressex, HIGH WYCOMBE, Bucks HP12 3TZ
Email marketing@biffa.co.uk  Website www.biffa.co.uk

Biffa Books are available on the internet.  'Waste: Somebody Else's Problem?' explains the waste management industry and methods for handling and disposing of waste.  'Waste: A Game of Snakes and Ladders?' analyses responses by key industries to increased waste regulation and costs, using research from eight universities, scoring each business sector against an environmental checklist.  'Great Britain plc: The Environmental Balance Sheet' (a joint project with Manchester University's National Centre for Business and Ecology) records UK air, soil and water emissions and environmental impact by region, and waste disposal operations across England, Scotland and Wales.

Business Link
Tel 0845 600 9006  
Website www.businesslink.gov.org 

Government-run website and national helpline giving practical business information and advice - the number above will connect you directly to your nearest Business Link (these are listed on website).  Local support network across England, managed by business people for business people, particularly small businesses.  Gives impartial business advice and information - eg employing people, health, safety, premises, financial savings (eg energy, waste), trade, regulations, best practice - and a range of services, training, grants and publications to help small firms and those trying to start up new businesses.  Registering with the website brings access to more information.  (Updated Aug 2005)

Centre for Alternative Technology (CAT)

Tel 01654 705950  Fax 01654 702782  Mail order tel 01654 705959  Mail order fax 01654 705999  Shop 01654 705993
Website www.cat.org.uk  Email  (various - see website)

It is an enjoyable and educational experience to visit this seven-acre permanent exhibition of sustainable technology with residential community set in a  reclaimed slate quarry, now a wildlife haven.   Activities powered mainly by water, wind and sun.  Offers consultancy on practical renewable energy solutions.  Runs training courses such as renewable energy systems, self-build houses, organic growing and biological waste treatments including composting and reed bed sewerage systems.  Also MSc in Architecture.  Welcomes British and foreign stamps (still on the paper) - send to Barbara Wallace at CAT.  These are sorted then sold to dealers or collectors.  Money raised fund CATís environmental volunteer service.  New displays on Energy, Recycling, the Home and Work planned for 2005, and construction begins, open to the public, of new educational establishment, " the greenest building project in the UK".  Water-balanced cliff railway opens for the season on 14 March.  Demonstrations on 9 June 2005 of spinning and weaving techniques using recycled rags.  Produces many  informative newssheets, publications, and quarterly magazine Clean Slate, email cleanslate@cat.org.uk Visitor centre open every day. Gift shop near the entrance stocks many interesting goods and books - also mail order catalogue.  Cafe serves delicious organic and fair trade food on premises.  Runs membership organisation, ATA (Alternative Technology Association).  Subsidiary in Machynlleth: Quarry shop wholefoods 01654 702339 and cafe 01654 702624.   (Updated Dec 2004)

Chartered Institution of Wastes Management
Tel 01604 620426 (9am - 5 pm)  Fax 0 1604 621339   
Website www.iwm.co.uk  Email technical@ciwm.co.uk  education@ciwm.co.uk 
9 Saxon Court, St Peter's Gardens, Marefair, NORTHAMPTON NN1 1SX

Professional body for waste and resource management.  Over 6,000 members, mostly in UK but also in Irish Republic and 250 members elsewhere in the world.  Focusess on professionalism and information, based on sound science and training.  Will help with queries regarding waste production and management, recycling, reuse or waste prevention, or legislation.  Much information on website, including current consultations.  Organises large annual conference; also seminars and workshops.   (Updated Nov 2005)

Tel 020 8651 7100  Fax 020 8651 7117 
Website www.edie.net  Email newsdesk@edie.net 
Faversham House Group Ltd, 232a Addington Road, SOUTH CROYDON, Surrey CR2 8LE

Free, personalised, interactive news, information and communications service for water, waste and environmental professionals.  Lists of suppliers and products.  Comprehensive independent coverage, powerful search facilities, e-mail alerts and discussion forums.   One-stop-shop for exchange of specialised information.  (Updated Nov 2005)

- see
European Environment Agency below

Environment Agency 

Tel 08708 506 506  Incident hotline 0800 807060  Floodline 0845 988 1188
Head Office Tel 01454 62440  Fax 01454 624409
Rio House, Waterside Drive, Aztec West, Almondsbury, BRISTOL BS12 4UD
Website www.environment-agency.gov.uk

Leading public and regulatory body with £800m budget, over half spent on flood defence.  Formed 1996 by amalgamating the National Rivers Authority, Her Majesty's Inspectorate of Pollution, the former local authority waste regulation authorities, and several smaller government units.  Aims to provide high quality environmental protection and improvement through prevention, education and rigorous enforcement where necessary.  Divided into regions: Anglian | Midlands | North East | North West | South West | Southern | Thames | Wales.  Contact these via website.  Thames Regional Office: Kings Meadow House, Kings Meadow Road, Reading RG1 8DQ, Tel 01734 535000, Fax 01734 500388.  Waste and recycling facts at  www.environment-agency.gov.uk/yourenv/eff/resources_waste/213982/203620/?lang=_e   Also information on: State of the environment; A better quality of life; A greener business world;  Better waters; Cleaner air for everyone; Climate change; Energy; Sustainable use of natural resources; Healthy soils; Reducing flood risk; Sustainability; Wildlife.   (Updated Feb 2005)

Environment Council

Tel 0207 836 2626 Fax 0207 242 1180
212 High Holborn, LONDON WC1V 7VW
E-mail moh@envcouncil.org.uk Website www.greenchannel.com/tec

Independent charity encouraging more environment-friendly and sustainable business practice. Organises events to build relationships and find practical solutions. Training in business, including consensus building. Can provide information on environmental courses and careers, or help in opening environmental information centres. Publications include 'Who's Who in the Environment' for England (£12.50), Scotland (£6) or Wales (free with 64p A5 SAE), and 'Mythbusters - From Pulp Fiction to Paper Facts' - common questions on recycled and 'environment-friendly' papers answered (free with 20p A5 SAE).

Environmental Information Exchange
Tel   Michael Esvelt, Project Coordinator 01865 484066
Patsy Wood, Project Manager/Researcher 01865 484432
Anne Miller, Project Director 01865 483244
Fax 01865 483242 
Wesite www.brookes.ac.uk/eie/quickwaste.htm 
BMS, Oxford Brookes University, Gipsy Lane, OXFORD OX3 0BP

Initiative supported by Oxford Brookes University which promotes recycling and environmentally friendly waste management.  Useful info on website including - definitions of waste;  minimising waste; waste calculator - how to reduce waste and increase profit;  energy and water saving;  pollution;  how to create an environmental policy and why you should; how to prepare travel plans.  Legal information - see section 500.  (Updated Apr 2005)

Environmental Safety Centre

Independent charity encouraging more environment-friendly business practice. Promotes initiatives such as 'Conservers at Work', to help people think how they can reduce the impact of their work on the environment. Undertakes training in business, including consensus building. Can provide information on environmental courses and careers, or help in opening environmental information centres. Publications include 'Who's Who in the Environment' for England (£12.50), Scotland (£6) or Wales (free with 64p A5 SAE), and 'Mythbusters - From Pulp Fiction to Paper Facts' - common questions on recycled and 'environment-friendly' papers answered (free with 20p A5 SAE).

Website www.envirowise.gov.uk  Helpline 0800 585794

Government programme to minimise waste.  Offers free, independent advice, information to help small and medium size businesses on practical ways to minimise waste, introduce sustainability into the workplace, convert turnover into profit, and ensure compliance with environmental legislation.  Covers wide range including water and energy saving measures, cleaner design and technology.  Many case studies.  Published over 70 best practice guides (including Getting Started).  In one year alone, saved British businesses more than £100 million.  Publications free to those registering on website.  Environment and Energy helpline offers: two hours of free consulting over the phone on a specific problem; FastTrack on-site waste reviews - free half-day site visits for SMEs (small to medium enterprises, below 250 employees) to solve operational issues; one day visit for free on-site assessment of operations for recommendations on waste management; identifying appropriate Envirowise products and sources of help; free on-site energy efficiency advice.  Runs seminars and workshops.  Provides map of Waste Minimisation Clubs - for local or regional companies to meet regularly and share best practice in reducing waste.  Formally known as the Environment Technology Best Practice Programme.  (Updated Apr 2005)

European Environment Agency (EEA)
Tel Switchboard (0045 or +45) 33 36 71 00
Central Fax (0045 or +45) 33 36 71 99
Website www.eea.eu.int or www.eea.eu.int/help/sitemap or www.eea.eu.int/help/infocentre 
Email info@eea.eu.int ,  webmaster@eea.eu.int 
Kongens Nytorv 6, DK-1050 Copenhagen K, Denmark

The EEA aims to support sustainable development and to help achieve significant and measurable improvement in Europe's environment through the provision of timely, targeted, relevant and reliable information to policy making agents and the public.  Aims to establish a seamless environmental information system, to assist the Community in its attempts to improve the environment and move towards sustainability, including the EU's efforts to integrate environmental aspects into economic policies.  The website site map www.eea.eu.int/help/sitemap gives a useful idea of activities and information.  You can also browse by themes / topics, and Countries (SERIS - State of the Environment Reporting Information System) for reports and information.  Products section includes Indicators, Maps and graphs, Data, Products for kids (Eco-Agent Department, Honoloko game), Multilingual glossary.  Networks includes Biodiversity (EC CHM), Desertification (DISMED), Businesses (EW), TACIS information capacity project and data catalogue, ECOinformatics cooperation to exchange information (including technical) and carry out common projects in environmental information.  Website sections:  Overview, Organisation (with personnel charts), Documents (and free downloads), Key partners, Job opportunities, Contract opportunities.  To contact a specific EEA staff member, one can go to the complete EEA staff list and click to email any person listed. General queries concerning the EEA, its products, working remit and activities can be directed to our Information Centre.   (Updated Nov 2005)

Friends of the Earth

Tel 0207 490 1555  Fax 0207 490 0881
www.foe.co.uk  Email info@foe.co.uk
26-28 Underwood Street, LONDON N1 7JQ

Major environmental pressure group working to protect and improve conditions for life on Earth.  International network represented in 68 countries, with almost 1 million supporters over 5 continents.  The UK organisation, formed in 1971, now has over 200 UK local and regional groups (separate organisation in Scotland).  Main campaigns currently are:  Corporates - exposing bad business and challenging its power;  and Climate - fighting climate change, protecting the ozone layer, promoting renewable, efficient energy and opposing nuclear power.  Other campaigns include:  Real Food - for sustainable farming, organic foods (without pesticides or genetic modification), and ban on GM (genetically modified) food;  Global Trade - fighting damaging effects of the global free trade system;  Biodiversity - stopping destruction of rainforests and old growth temperate forests, and protecting UK wildlife habitats and countryside;  Waste reduction (and less incineration);  Safer Chemicals - controlling dangerous chemicals in products and the home, better laws, preventing pollution of rivers, seas and drinking water;  Transport - improving air quality and people's lives through reducing traffic, better public transport, and more walking and cycling, reducing the impact of movement of people and goods.  The Policy and Research Unit provides advice and support for decision-makers (including government) and campaigners.  Campaign Express posts free campaign packs with simple things you can do to make your voice heard.  Also, Friends of the Earth Trust works on environmental and educational research and projects.  Online resources: Learning, for educators and young people; and Community, for community activities.  Many publications from membership office, 56-58 Alma Street, Luton, Beds LU1 2YZ, Tel 01582 482297.  Donators provide over 90% of FoE's income.   (Updated Oct 2004)

THE WASTEBOOK is produced in partnership with Waste Watch by members of Luton Friends of the Earth.

Green Choices
Website www.greenchoices.org/recycling.html  Email info@greenchoices.org 
PO Box 31617, London SW2 4FF

Free, independent, not-for-profit web guide to greener living.  Like THE WASTEBOOK, it has no products to sell or promote, only ideas and information to help people make greener choices in their day-to-day lives.  The section of the website given above has general advice on reducing, reusing and recycling waste, but there is much more on other web pages.  (Updated May 2005)

see CIWM


Tel 01903 716133
Arun District Council, Arun Civic Centre, Maltravers Road, LITTLEHAMPTON, West Sussex BN17 5LF

The Local Authority Recycling Advisory Committee advises councils about national and international legislation that may affect them, such as the Packaging Waste Regulations, and the development of new markets. LARAC encourages them to review roles, work in partnership, and enter into joint supply contracts. It organises a major national conference annually.

National Industrial Symbiosis Programme (NISP)
Tel 0121 766 4560  Fax 0121 772 1802
Website www.nisp.org.uk  Email enquiries@nisp.org.uk 
Unit F4, The Arch, 48-52 Floodgate Street, BIRMINGHAM B5 5SL

A business-led initiative helping to connect businesses from different sectors to improve resource efficiency and cut waste, saving costs.  Between Apr and Sep 2005, in one region, has helped deliver: £27m cost savings to industry; 25 new businesses; diverted 78,000 tonnes from landfill, 200,000 tonnes CO2 reduction; £2m capital investment in reprocessing/recycling; saved 173 jobs.  Resources can be raw materials, by-products, people, skills, logistics, transport, waste, energy, and water.  Symbiosis: "the coming together of dissimilar organisms in a mutually beneficial relationship" - building networks is how nature works.   Aims over 3 years to ensure: at least 100,000 tonnes of waste is diverted from landfill in each region each year;  CO2 emissions are reduced by 600,000 tonnes a year; £40m of private investment is brought into waste projects; industry saves £10m a year through improved waste and resource management; 300 jobs are created and 300 secured.   Seeks councils to act as trailblazers to work in partnerships with business to reduce, reuse, remanufacture and recycle waste and develop Materials Resource Strategies for environmentally and economically beneficial resource management - this includes procurement of recycled and sustainably produced products, and linking up waste producers with planners and procurers.  Help and training offered in identifying and taking forward opportunities.  Case studies on website.  Funded through DEFRA's BREW (Business Resource Efficiency and Waste) programme, and working across various government agencies and departments.  Operates in 9 UK regions including Wales.  London launch was 27 Sep 2005 - contact Pallab Chatterjee, NISP London Region Co-ordinator, c/o WSP Environmental, Buchanan House, 24-30 Holborn, London EC1N 2HS, Tel 020 7314 5145, Email london@nisp.org.uk   Separate programme for Scotland (SISP).  (Updated Oct 2005)

Stationery Office, The

Tel 0207 873 9090
PO Box 276, LONDON SW8 5DT

Formerly HMSO, now privatised. Stocks large number of publications from Government and other bodies.

Waste Watch 
Tel 020 7 549 0300  Fax 0207 549 0301  
56-64 Leonard Street, LONDON EC2A 4JX
Email info@wastewatch.org.uk  Website www.wastewatch.org.uk

National co-ordinating body providing training and advice for existing and potential community groups interested in waste prevention, reduction, reuse and recycling.  Works with local and national government, promoting environmental benefits of waste minimisation on society and the economy.  Aims for positive change in attitudes and behaviour to producing and managing waste.  Runs seminars and conferences, and produces regular newsletters and information sheets.  Developed KAT (Kerbside Analysis Tool) to help councils assess the cost and practicality of different kerbside collection options, including recycling on estates.  Wasteline is a service answering questions on all aspects of waste.  Waste Watch's London network of Waste Alert Clubs help both to save businesses money and reduce waste.  The website
www.wasteonline.org.uk is a useful source of information on the waste industry.  The website www.recycledproducts.org.uk includes a database of products with recycled content - formerly compiled and maintained by Waste Watch, and originally called Buy Recycled, it is now run by WRAP (below).  Has own Communications Consultancy which reduces actual waste (Tel 020 7549 0328, kathryn@wastewatch.org.uk).  (Updated Sep 2005)

Waste Web
Website only: www.wasteweb.com

Waste Web was set up as an information source for the waste industry, and developed in association with SWAP Recycling.  Many links.

The WasteWise Business Manual
E-mail  recycling@surreycc.gov.uk
Tel 0208 541 9781 / 9341  Fax 0208 541 9447
Surrey County Council, County Hall, Kingston-upon-Thames, Surrey KT1 2DY

Published jointly by Surrey CC, Environment Agency and SWAP, this manual is designed to achieve waste minimisation across all parts of the supply chain.  Surrey CC also operates a waste exchange scheme, maintains a database of construction and demolition recyclers, and is a leading player in kerbside green waste collection.

WRAP (Waste and Resources Action Programme)
Helpline freephone 0808 100 2040  Switchboard Tel 01295 819900   Fax 01295 819911 / 819917
Email  helpline@wrap.org.uk   Website  www.wrap.org.uk
The Old Academy, 21 Horse Fair, BANBURY, Oxon OX16 0AH

Not-for-profit body in the private sector, set up to remove barriers to sustainable waste minimisation, re-use and recycling.  Works and liaises with community, public, private, and recycling and secondary materials sectors.  Seeks innovators and partners to accelerate resource efficiency, and create and develop stable, efficient markets for recycled materials and products.  Facilitates tenders and grants in many areas.  Promotes home composting, more sustainable retail and real nappies.  Also works on paper, wood, glass, plastics, aggregates and other initiatives.  Recycled Products Guide www.recycledproducts.org.uk is an easily searchable directory of over 3200 recycled products, from watering cans to clothing and waste bins to fences (see section 300 Recycled content materials).  Runs forums, and information about recycled materials and related websites at www.recycledproducts.org.uk/buy-recycled/links.asp#topOrganics is a composted products information service.  ROTATE (Recycling and Organics Technical Advisory Team) supports and advises local authorities on separate collection of dry recyclables and organic wastes; 'hands on' support customised to authorities' needs.  eQuip Residual Value Guarantee (RVG) scheme helps recycling companies secure finance by guaranteeing future residual value of machinery, set up with a panel of banks and companies who lease to the recycling sector.  Materials Pricing Report (produced by ICIS-LOR for WRAP) has up-to-date info on market prices of recyclables, to assist in buying, and where to sell, recyclable materials.  AggRegain Service (see section 21 Soil and aggregates), uses Aggregates Levy funds for research / action to reduce demand for primary materials by encouraging aggregate reuse and recycling.  Recycle Now consumer awareness campaign launched 2004 (section 200 Support services).  Useful website has links to these schemes; and has Materials, Business & finance, and Procurement sections.  Supported by funds from DEFRA, DTI and the devolved administrations of Scotland, Wales and Northern Ireland (see entries above).  (Updated Feb 2005)